Billing Terms & Conditions

At NAVELA, we are committed to providing secure and transparent billing practices. By placing an order on our website, you agree to the following billing terms and conditions.

Accepted Payment Methods

We accept major payment methods, including:

• Credit and debit cards (Visa, MasterCard, American Express, etc.)
• Other secure payment options available at checkout

All payments must be made in full at the time of purchase.

Payment Processing

• All transactions are processed through secure and encrypted payment gateways
• We do not store or have access to your full payment details
• By submitting your payment information, you authorize us to charge the full order amount

Billing Information

You agree to provide accurate, complete, and current billing information, including:

• Full name
• Billing address
• Valid payment details

Failure to provide accurate information may result in order delays or cancellation.

Order Confirmation

After placing an order:

• You will receive a confirmation email with your order details
• This confirmation does not guarantee acceptance of your order
• We reserve the right to cancel or refuse any order if necessary

Pricing and Currency

• All prices are displayed in the applicable currency at checkout
• Prices may change at any time without prior notice
• Any applicable taxes will be calculated at checkout

Fraud Prevention

To protect our customers and business, we reserve the right to:

• Review transactions for potential fraud
• Request additional verification if necessary
• Cancel orders that appear suspicious or unauthorized

Chargebacks and Disputes

If you believe there is an issue with your order, we encourage you to contact us first before initiating a chargeback.

Unauthorized or fraudulent chargebacks may result in:

• Order cancellation
• Suspension of future purchases

Refunds

Refunds are handled in accordance with our Return & Refund Policy. Approved refunds will be issued to the original payment method.

Contact Information

If you have any questions regarding billing or payments, please contact us:

NAVELA
📍 323 W 100th St, New York, NY 10025, United States
📞 +1 202 371 3409
📧 aliciaamonicaa@gmail.com